Friday, 24 November, 2017

GameStop PowerPass unlimited games rental service has been delayed

GameStop halts its unlimited used game rental program Report: GameStop halts used-games subscription service
June Sullivan | 15 November, 2017, 01:34

Kotaku is reporting that GameStop is "temporarily pausing" the PowerPass program. Why?

GameStop had delayed the launch of its recently announced PowerPass unlimited game rental service. The "few program limitations" that the GameStop spokesperson left undefined could be any number of things: PowerPass's price, its duration, the games customers can keep after the program expires, or anything else.

When it came out, GameStop's PowerPass sounded too good to be true: All the used games you could play for six months, plus a free used game at the end, for $60. Those stores have been told to pull all promotional materials related to the PowerPass, according to Kotaku.

That means any in-store advertisements for PowerPass have been removed and put in storage until further notice. Now it's just a question of whether GameStop will upgrade its system, alter PowerPass to work with it, or just scrap the game-lending service entirely. For $60, you can pick up any pre-owned game and return to the store to swap it out for a new one as often as you like for a period of six months.

"For those guests who have already purchased the service, we will allow them to bring the pass, and video game they have checked-out, back to receive a full refund". "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service".

A fully functioning and consumer-friendly PowerPass program might give customers a reason to choose GameStop over their respective gaming platform's online marketplace, but for now, it seems the physical video game library dream will have to wait.

It appears that GameStop's point-of-sale system isn't able to properly handle the new rental program, according to GameStop sources.

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